Rate Follow Up

Review Growth Without Extra Chasing

Get more reviews from the customers who already trust you.

Rate Follow Up helps your business send a simple post-visit text message, guide satisfied customers to leave a review, and collect private feedback from unhappy customers before that experience becomes a public problem.

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Built For Reputation

Turn good experiences into public proof.

Make it easier for satisfied customers to leave a review where future customers are already looking.

Built For Teams

Keep the process simple for your staff.

Upload your list, send the follow-up, and let the system handle the next step based on the customer response.

Built For Trust

Protect the relationship when something went wrong.

When a customer is unhappy, you can gather feedback privately and respond thoughtfully instead of reacting after the fact.

Step 1

Upload your customer list

Bring in a CSV or spreadsheet of contacts from recent visits and prepare a clean follow-up list in one place.

Step 2

Send a short satisfaction check

Customers receive a simple text asking whether they were happy with their experience, with an easy reply path.

Step 3

Route the next step automatically

Happy customers are encouraged to leave a public review. Unhappy customers are directed to a private feedback form.

What You Gain

  • A more consistent review request process
  • More chances to earn positive public feedback
  • A private channel for service recovery
  • A cleaner experience for your office team

Ideal Fit

  • Service businesses with recurring appointments or visits
  • Teams that want stronger online reputation management
  • Businesses that value polished, professional follow-up
  • Organizations that want to keep customer feedback organized

Customer Experience

  • Simple text-based follow-up
  • Clear next step for satisfied customers
  • Private option for concerns or complaints
  • A better overall impression of your business

Start Now

Set up your account and start sending follow-ups.

Sign up at the application portal to configure your business profile, manage customer follow-up settings, and begin using Rate Follow Up.

Go To App

What Happens Next

Create your account

Set up your business and get access to the Rate Follow Up dashboard.

Customize your messaging

Make the follow-up experience feel like an extension of your own team.

Upload and send

Start inviting more satisfied customers to leave the reviews your business deserves.